Frequently Asked Questions
Order Confirmation – Once you place an order through our site, you will receive a receipt of what you have ordered. After confirming your selections are correct, you will send confirmation to us to proceed with the order at firstname.lastname@example.org. If changes are needed at this time, email these to us directly.
Once you approve your order acknowledgement we will send your order to the manufacturer.
Once the manufacturer receives the order we will send you an estimated shipping date. Orders generally take about 10-14 weeks. Please keep in mind these are rough estimates and shipping times can and do vary at times.
Order has shipped – Once your order has left the manufacturer. We will send you an email with tracking information. It usually takes about 1 week to arrive depending on your location.
Memory Return Swivel – allows you to rotate 90 degrees in either direction and returns the stools back to the center position after someone gets up from the seat.
360 Degree Swivel – allows you to rotate all the way around the stool and remains in the position you leave it when someone gets up from the stool.
All of our stools come with plastic glides that are attached to the bottom of the feet. These glides are typically sufficient for tile or vinyl floors as well as carpet. Wood floors require stick-on felt pads on the bottom of the plastic glides. This can be purchased at any local hardware store.
Please Note: Due to the vast types of flooring today, we suggest calling your flooring company to see what they recommend.
Yes, please email us at email@example.com to inquire about availability and pricing.
Yes, please email us at firstname.lastname@example.org and we would be happy to assist.
All metal furniture is powder coated, which provides a durable and environmental friendly finish for indoor use.
Semi-Transparent finish 51 Harley
The Harley finish is unique in that no two pieces will ever be identical since through this finish you are able to see details such as welding lines, sanding and other techniques bearing the touch of the manufacturer’s many skilled metal craftsmen. A certain amount of discoloration of the steel in various spots is a natural occurrence in this process and should not be considered a defect.